Written by Leah Formosa

Updated on March 7, 2024

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Casumo Casino Review

Casumo has recently celebrated its 10th anniversary, and since its launch in 2012, has been at the top of its game in the UK and across the globe. The site is owned and operated by Casumo Services Limited, a company headquartered in Malta.

Very Good
By PlatinPlay

General Details General Details

Casino Name Casumo Casino Languages English, German, Norwegian, Swedish, Danish, Finnish
Website Casumo Casino Licenses UKGC, MGA
Launched 03/2012

Pros and ConsPros and Cons

The Good
  • An award-winning online casino with a super reputation
  • Offers downloadable apps for both Android and iOS
  • Fast payments through numerous options
  • 4,000+ casino games
  • Generous bonuses for new and returning players
The Bad
  • Telephone support is not available

Game SelectionGame Selection

Live CasinoLive Casino
Game ShowsGame Shows

Game ProvidersGame Providers

1x2 Gaming1x2 Gaming
Elk StudiosElk Studios
Nolimit CityNolimit City
Big Time GamingBig Time Gaming
Hacksaw GamingHacksaw Gaming
Play'n goPlay'n go
Blueprint GamingBlueprint Gaming
High 5 GamingHigh 5 Gaming

customer supportCustomer Support

Livechat Yes
Email Support hey@casumo.com

Casumo Casino Review 2024

Casumo Overview

Both new and experienced players in the UK usually choose this site for its combination of games, casino offers, and much more. It holds numerous licenses for different markets, but the one that allows it to operate in the UK is the Gambling Commission’s account number 39265.  

As we’ll explain in detail throughout this Casumo review, the platform also supports mobile gameplay and accepts a wide range of convenient casino payment methods.  

Keep reading our in-depth guide to discover current Casumo bonuses that you can claim right now. We’ve also outlined the minimum and maximum payment limits of this site and answered the most pressing questions.  

Casumo Bonuses 

Let’s begin to evaluate the Casumo welcome slot bonus you’ll find on this page. And we must admit, it’s a pretty sweet deal. Here’s why:  

For starters, new players using this Casumo bonus will be eligible for this 100% deposit bonus with just a £10 deposit up to a maximum of £25. That means if you deposit £10, you’ll be getting £20 in your Casumo account to play with, £50 if you deposit £25, £28 if you deposit £14, and so on. We thought you’d like to know exactly what we mean by 100% bonusb, just to make things clearer for you – hence the examples.  

But wait, there’s more to this bonus! In addition to this, this Casumo welcome bonus will also provide eligible players with 20 Bonus Spins on the ‘Sahara Riches Cash Collect’ Slot. 20 free spins too? You’ve got to be kidding me! 

So, the Casumo ‘100% bonus up £25 and 20 bonus spins’ you’ll find on this site is kind of a no brainer if you ask us, especially when looking at its fair terms and conditions.  

If you’re interested in this bonus, you’re going to want to click on the ‘Claim Bonus’ button on this page and follow the next steps on the Casumo page to get things rolling. Follow the Casumo sign-up steps and you’ll be ready to claim your welcome offer in no time. 

What’s also brilliant about this bonus is that you don’t even need to enter a bonus code to claim it. Instead, you simply need to deposit a minimum of £10 after you’ve signed up with the bonus link provided to you on this page.   

We’d also like to note that this bonus comes with a 30x wagering requirement that applies for winning on bonus spins and your deposit and deposit bonus. Additionally, both have a set 30 day expiration. To get more clarity, it’s always good practice to take a look at the T&Cs of the welcome bonus in question. 

The Casumo sign-up bonus is the first of several rewards that you’ll get as a registered player. Here are some other popular promotions that are designed for existing users: 

  • Drops & Wins – Play eligible Pragmatic Play games for a chance to win a prize from a pool worth £2,000,000. 
  • Reel Races – Where you can win a share of a £2,000+ daily prize pool by joining slot competitions. 
  • Casumoverse – Get rewarded with bonus cash, Casumo free spins, and other rewards just by playing your favourite games with real money.

After having read our Casumo Casino review bonuses section, you’ll probably understand why we’re going to give them a rating of 4.8/5 on this one. First of all, the welcome bonus is attractive with fair wagering requirements. Secondly, as a registered player, you’ll have plenty of fair and exciting offers to look forward to. Thirdly, it has one of the best online casino payout rates that we've ever seen.

Casumo License & Security 

To operate legally in the UK, the casino must hold an operating licence issued by the UK Gambling Commission. This is a minimum pre-requisite for any UK casino operator and proves that the site has implemented the necessary due diligence and safety protocols. These protocols are not just a legal requirement but are designed to protect users and funds. 

As you are completing your Casumo sign-up and at every moment afterwards, your details are transferred through encrypted channels. This information is stored in servers protected by powerful firewalls. Similarly, payment information is also well-protected, and the casino is PCI DSS compliant to be able to accept card transactions. 

The fairness of games is another important highlight of this site. All Casumo Games have been developed by licensed casino software providers who hold certificates issued by independent test labs. Every game on the site has been scientifically checked to ensure that they are all fair and random. There are many such labs in operation across the globe, but most of the games featured on this casino have been certified fair by eCogra or iTech Labs. 

In addition to offering fair games, Casumo supports responsible gambling by providing a variety of tools and assistance measures. You can find all the dedicated support options on a central page on the casino’s website. These include completing a self-assessment questionnaire, activating voluntary limits on deposits, losses, or session time, and finding contact information for professionals and charities.  

Based on the above, we’re going to rate this Casumo licensing and security factor with a 4.9/5 because they’ve implemented all the necessary security and fairness measures for players.  

Casumo Deposits and Withdrawals  

In the following section of our Casumo review, you’ll learn about the site’s payment options. This information can change without notice, so it’s always best to look at the sites available payment methods at the time you’re depositing or withdrawing.  


Casumo deposits are fast, easy and free on the whole. Aside from this, Casumo offers players several deposit methods for players. In the following table, we’ve outlined the main deposit methods that are accepted by this casino in the UK. 

Deposit Method Transfer Time 
Visa Instant 
Mastercard Instant 
Apple Pay Instant 
Bank Deposit Instant 
Paysafecard Instant 


One of the benefits of choosing this site is that, in most cases, you’ll be able to use your chosen deposit option to carry out withdrawals as well. Casumo payout times are generally quick, and you’ll find several options that offer instant transfers as soon as your withdrawal has been accepted. Transfers are usually free, however, a £3 fee applies to transfers of less than £10. 

Withdrawal Method Transfer Time 
Visa Up to 2 days 
Mastercard Up to 2 days 
Apple Pay Instant after approval 
PayPal Instant after approval 
Skrill Instant after approval 
Neteller Instant after approval 
MuchBetter Instant after approval 
Bank Transfer Up to 5 days 

Casumo’s deposit and withdrawal methods are decent, so we'd definitely consider it a fast payout casino. We’re going to go ahead and give them a rating of 4.4/5 because they offer the main ones and live up to their promised transfer times. We’ve tested each one and what’s provided on their site is in fact the case. This casino seems to take its deposit and withdrawals quite seriously. However, we must admit that we would have loved to see more deposit methods.

Casumo Casino Games and Software 

As we’ve mentioned earlier in this Casumo UK review, the site offers over 4,000 games, with more added every month. Online slots are the site’s most popular category, and live games are a close second.  

Slots – The collection of Casumo slots exceeds 2,000. This is by far the platform's best category of games, with top slot titles like Big Bass Bonanza, Sahara Riches, Book of Dead, and more available for all UK casumo players. But it's far from being just a slot site, with several other types of games to choose from.

Bingo – Slingo combines the best elements of bingo and slots, providing a varied collection of themes with different potential payouts and bonus features.  

Live Casino – No matter whether you’re looking to play Blackjack, Roulette, Poker, or Baccarat, you can do so in the company of a real dealer and other players. Casumo's live casino includes a large collection of classics and variants and even features game shows.  

Jackpots – Some of Casumos best slots offer additional opportunities to win big through progressive jackpots. Drops are random and, in most cases, the value of your wager has no bearing on the drop. 

Casumo Sports – Using the same Casumo login, you’ll be able to bet on your favourite sports. The site features pre-game and live odds across 15+ sports and offers plenty of customization options and bet builders. 

With so many casino games and sport games to bet on, we’re happy to give Casumo a deserving rating of 4.8/5 on this one. The only reason we didn’t give Casumo a full score on their games catalogue is because they don’t offer any bingo games. Though, they do offer Slingo games which is a pretty SWEET replacement. To further justify our high rating, Casumo work with the best casino software providers in the industry, which is always nice to see! 

Try Out These Top Slots at Casumo!

Casumo Customer Support  

No matter if you have a question regarding Casumo promotions or any general information on the casino itself, you can use live chat to speak to a support agent 24/7. This service is open to all users and normally features an average waiting time of just two minutes. However, if you’re not looking to have a chat with an agent you can always send an email or check out their detailed FAQ section. 

Casumo Casino deserves a customer support score of 4.8/5 since it provides a round-the-clock customer support system, and quite an efficient one we might add. Moreover, many online users seem satisfied with the level of support available, and even though the site does not feature a UK telephone number, the alternatives are sufficient. 

Casumo User Experience  

No matter whether you access Casumo from your desktop, a mobile browser, or the Casumo app, you can look forward to a positive user experience. We tried them all out and it turns out Casumo are the real deal when it comes to the usability of their casino. Additionally, it’s quite impressive how all three platforms are fully functional – and it’s quite rare to find.  

The user experience and interface are spot-on, and it shows that a lot of planning went into it, not to mention its mobile casino's fast-loading pages and speedy navigation overall. It uses quite a simple design, but that’s what makes it so easy to use. The minimalist design doesn’t tire you and allows you to spot what you’re looking for usually within seconds. Bravo, Casumo, Bravo! 

The casino and its user experience have been celebrated during various awards ceremonies. Recently, Casumo won the 2021 eGaming Review (EGR) Nordic Awards: Casino Operator and the 2019 International Gaming (IGA) Awards: Online Casino Operator partly due to its ease of use as a platform.  

The Casumo user experience score is a perfect 5/5. Everything is right where you would expect it to be, and games are divided into intuitive categories so it shouldn’t take you long to find your favourite ones. 

Casumo Mobile Casino  

There are two ways to play casino games on mobile. To begin, Casumo is fully optimized for mobile and offers a spectacular user experience on its browser version. However, if players are more old-fashioned and love to get their hands on a mobile app, Casumo also offer their very own Casumo App!  

For its efforts towards mobile accessibility, the casino has won the eGaming Review (EGR) Nordic Awards: Mobile Operator in both 2017 and 2018. 

Casumo App

You can find the links to download the casino’s app directly from its website. You can also search for the appropriate app by visiting Google Play or the App Store. Once downloaded and installed, you’ll be able to sign-up and login directly from your mobile.  

Once again, this site gets a perfect score of 5/5 for its mobile functionalities. By offering both downloadable apps and a mobile site, they’re able to welcome all mobile players without restrictions or complications. Moreover, users can complete their Casumo verification directly on their phones without ever needing to use a desktop computer – We love to see it! 

Casumo Sign-up Process  

Before you can claim your Casumo welcome bonus, you will need to sign up – This is the standard for any safe and legit UK casino. Even though many see this as a hassle, the casino has implemented a very simple registration process. To complete it, all you need to do is follow these steps: 

  1. If you’re looking to claim the Casumo bonus displayed on your screens, just click or tap on the ‘Claim Offer’ – This will take you to the Casumo Casino site. 
  1. Next, you’re going to want to sign up for the Casino by just clicking or tapping on the ‘Sign Up’ button on the Casumo website. 
  1. The first thing you will be asked to do is to enter your email address – So if you’re still interested in signing up and claiming that Casumo welcome bonus, enter your email address in the field displayed on your screen. 
  1. The next steps are very straightforward. All you need to do is enter the information requested to complete registration. 
  1. Once you’re done entering your details, it’s time to confirm them to see if all is alrighty right.  
  1. Next, follow the steps to claim your Casumo welcome bonus!  

Casumo Review Conclusion  

This high score is reflective of the site’s vast game selection, the Casumo offers and terms, its mobile compatibility, and comprehensive banking options. The platform has been developed to deliver a user-friendly experience and even if things go wrong, players can get assistance 24/7 through live chat. 

Casinos Similar to Casumo

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T&C's apply 18+. First deposit only. 80 Free Spins on Book of Dead slot. Free Spin valued at £0.10. OJO’s Rewards and Game Play policy applies.
T&C's apply 18+. New Players Only. Min. deposit £20. Max bonus allowed is £50. Offer duration upon receiving is valid for 2 weeks (14 days). Max Win from spins is £100. 35x wagering applies both for bonus and spins part. Spins are credited on specific games (Starburst). Spins expire after 24 hours if unused. Full T&Cs Apply.
T&C's apply +18. First deposit only. Min deposit & spend £10. 30 spins on Big Bass Splash at 10p per spin. Spins credited upon spend of £10. Full T&Cs apply.

Casumo Casino FAQs

Want fast answers to your questions about Casumo? You'll find all the replies you need right here in our Casumo FAQ section.

Yes, Casumo is a legit operator owned by Casumo Services Limited licensed and regulated by the UK Gambling Commission. The award-winning site has implemented all the necessary safeguard measures for its players.

Once payout requests have been processed by the casino’s team, transfers via E-wallets and Apple Pay are instant. Card and bank transfers can, however, take longer. To speed up withdrawals, it’s important to verify your account first. You should also ensure that you’ve met any applicable bonus terms, such as the wagering requirements of the bonus before request.

No, Casumo is a safe and licensed UK casino that offers 4,000+ games developed by reputable and licensed software providers. In addition, the award-winning site has been approved by several leading payment providers, including Visa and PayPal, who carried out extensive due diligence to ensure that the site is secure.

Casumo is owned by Casumo Services Limited, a Malta-based company that is licensed by the UK Gambling Commission, the Malta Gaming Authority, and several other iGaming hubs.

Yes, Casumo has implemented industry-standard measures designed to safeguard users and funds. In addition, payment details will always be encrypted using 128-bit SSL encryption.

By joining the casino from the UK, you’ll be able to claim a welcome bonus that combines a match bonus with Casumo free spins. By placing a first deposit you’ll receive a 100% match of up to £25. Bear in mind, the minimum deposit is £10 for this bonus. In addition, you will also get 30 free spins that you can use instantly on Sahara Riches Cash Collect. Lastly, it’s always important to read the terms and conditions before claiming any bonus.

While there are currently no Casumo bonuses that will provide you with no deposit rewards at the moment, this site is known for offering such promotions. To be among the first players in the UK to learn about these offers, make sure to keep yourself updated on the latest bonuses and news at Casumo.

There are currently no Casumo no deposit bonuses that reward you with free spins or similar bonuses. However, this operator has offered such promotions in the past and active players in the Casumoverse have been able to claim them.

Casumo is not currently advertising any rewards for players that successfully refer their friends.

Casumo Casino operates a loyalty program called the Casumoverse, whereby every real money wager will contribute towards bigger and better bonuses. The casino will automatically keep track of your bets, so all you need to do is enjoy playing any of the 4,000+ available games.