All PlatinPlay Online Casino Reviews and Ratings 2024
At Platinplay, our goal is simple – we don’t recommend what we don’t review. Our team of experts personally checks all the online casinos, takes notes, and presents you with the best online casino reviews in the UK.
In this guide, we have explained our casino review criteria and what you should look for in a casino. Plus, we have also given you an overview of what gambling licenses and fairness audits are.
Our top recommended casinos
Our team has carefully reviewed and selected these top online casinos based on their reliability, game variety, and user experience. Each casino offers unique features and bonuses that cater to different types of players. Whether you are looking for high-stakes games or casual play, you will find a suitable option in our list.
This list includes some of the best online casino sites based on expert evaluations, ensuring you have access to the most reliable and entertaining options available.
How we review online casinos
To start with, we pick a casino for an online casino review. Our experts are always on the lookout for new and popular casinos. Sometimes, we get requests from our readers to look into a particular casino. And sometimes, casinos contact us to get reviewed.
Then, our experts visit the casino site, check different aspects (which we will get into, in a minute), and take notes. We even sign up on sites to get a better look at the user experience. And sometimes, we go the extra mile – we contact customer support to request additional details.
What we consider while reviewing casinos
Now that you have a clear picture of our casino review process, let’s get into the nitty-gritty. Here’s what we consider while reviewing casinos – our criteria help to rank online casinos based on various factors such as security, game variety, and customer support.
Licenses
So, what does it mean when an online casino is licensed?
To put it simply, a license is a legal permit granted to an online casino operator by a regulatory body to conduct gambling operations. This license ensures that the casino adheres to specific standards of fairness, security, and player protection.
Reputable licensing authorities like UKGC have strict requirements, and casinos must undergo rigorous checks before obtaining a license. This is why the very first thing that we examine is casino’s licenses and overall online reputation to help players identify trustworthy and high-quality casino sites.
Fairness audits
Most online casinos get audited regularly for fairness, and often, the licensing authorities need the operators to go through these audits to keep their licenses.
Testing agencies like eCOGRA and iTestLabs, use advanced software to analyze game algorithms and random number generators (RNGs). These audits verify that the games' outcomes are truly random and unbiased, giving players a fair chance to win.
Usually, casinos display their fairness audit details right beside their license information. All you have to do is scroll down to the very bottom of the casino’s page, and you’ll find these details.
Terms & Conditions
At Platinplay, we read the tiny print – so you don’t have to! It is important to go through the general terms and conditions of the casino site because it is a legal contract between the casino and the player. It outlines the rules and regulations governing gameplay, bonuses, payments, and other aspects of the casino's operations.
While it's impossible to read through every single word of the Terms & Conditions as a player, we’d strongly encourage you to look out for these key points –
- Account verification: Familiarize yourself with the casino's identity verification process.
- Dispute resolution: Learn about how the casino handles complaints and disputes
- Payment terms: Check deposit and withdrawal limits, processing times, and any fees associated with transactions
- Bonus terms: Understand wagering requirements, game restrictions, and expiration dates for bonuses
Privacy policy
Next, we go through the casino’s privacy policy to see how the operator collects, uses, and protects data. The privacy policy also tells you if the operator shares your data with any third parties.
Again, as a player, you should double-check these key points –
- Data collection: Check what information the casino collects (name, address, email, financial details, etc.) to understand if you’re comfortable sharing this info
- Data usage: Understand how the casino uses your data (marketing, account management, fraud prevention)
- Data sharing: Find out if the casino shares your data with third parties
- Data security: Learn about the measures the casino takes to protect your information
Note that a reputable operator will publish a clear privacy policy. If you feel the policy is unclear and vague, there are always plenty of casinos to choose from.
Security
In addition to licensing and data privacy, we also look at how secure the casino website is.
- SSL encryption: Look for the padlock icon in your browser's address bar, indicating SSL encryption.
- Firewalls: Strong firewalls protect the casino's systems from cyberattacks.
- Data protection: The casino should adhere to strict data protection regulations.
Responsible Gambling
As a player, you deserve a safe and enjoyable experience at online casinos. This is why our best online casino reviews check the casino’s site for responsible gambling resources. Ideally, a casino should provide –
- Self-exclusion: Options for players to temporarily or permanently exclude themselves from gambling
- Deposit limits: Tools to set limits on deposits, losses, and session time
- Reality checks: Reminders about the amount of time spent playing
- Responsible gambling resources: Links to organizations providing support and advice
Bonuses & Promotions
Online casino sites offer a wide range of bonuses and promotions to attract new players and reward regular customers. This includes welcome bonuses, cashback, free spins, and other bonuses.
In addition to this, for a more engaging experience, we also look for promotions like regular casino tournaments, loyalty programs, and more such activities.
Aside from the variety, we also check the bonus terms and conditions. Before you claim any bonus, we strongly encourage you to check these things –
- Wagering requirements: Understand the playthrough conditions attached to bonuses
- Game restrictions: Check if certain games contribute fully or partially to wagering requirements
- Expiration dates: Be aware of bonus validity periods
While bonuses can be enticing, it’s essential to evaluate them objectively and understand their value before accepting them.
Payment options
For convenience, online casinos offer multiple payment options. Looking at the payment options is important for three main reasons –
- With multiple options, players can choose the option that best suits their preferences. Plus, if one method fails, they can choose another.
- Each payment option has different deposit and withdrawal speeds. So with multiple choices, players can choose the one that is the fastest for them.
- Often some methods have fees associated with them, with several options, players can go with the cheapest option.
Players should look for a casino that offers their preferred payment method, whether it's credit cards, e-wallets, or even cryptocurrencies.
Software Providers
The easiest way to tell whether an online casino site can provide high-quality games or not is by looking at the providers backing it up. While reviewing a casino, we scan through the list of software providers, and it gives us an idea of what to expect.
For instance, if well-known providers like NetEnt and Microgaming back a casino, we know that the casino site will have a lot of slots to offer. Plus, if you see providers like Relax Gaming or Hacksaw Gaming, this means the casino offers new-age, feature-loaded slots.
Further, this is even more important for live dealer games, as it can affect the streaming quality and overall experience of the player. We look for renowned providers like Evolution Gaming and Ezugi, which are known for delivering high quality of games.
Games & Sports betting
As a player, you’d want to have as much variety of online casino games as possible at a casino, so you can have a one-stop solution for all your gaming preferences.
Most online casinos offer slots, RNG-based table games, crash games, and more. Plus, they have a dedicated section for live casino games, where you can indulge in live table games as well as TV show-style game shows.
If you’re into sports betting, you’ll want to check if the casino offers a sportsbook, so you can bet on major sporting events as well as lesser-known regional sports. A good sportsbook will provide competitive odds, a wide range of betting markets, and live betting options. You should also look for esports betting and virtual sports, so you have more variety.
While reviewing, we pay attention to the casino offerings and give you a quick overview of it. However, we’d advise you to give the sportsbook and games library a glance to ensure that you get everything you want.
Customer support
To ensure a smooth and uninterrupted experience, a casino should provide responsive customer support through multiple sources. While reviewing casinos, we take two things into consideration – the number of customer support options and promptness.
To sum this up, we’d say –
- A casino should offer multiple options for customers to get in touch with the operator
- Live chat and email are a must, but it’s good to have a phone number as well
- Promptness is vital – customers need to get their queries resolved as soon as possible
We emphasize customer support in our review and test it out ourselves. As a player, you should also give this a glance before you sign up.
User experience & Mobile Compatibility
Believe it or not, a casino’s user experience can make or mar your whole experience. This is why we step into the player’s shoes and use the casino site and/or app to ensure that it’s navigable.
Here’s what we look for –
- Easy navigation: Players should effortlessly find their favorite games, make deposits, and access account information
- Clear information architecture: If the content of the site is categorized into appropriate sections
- Clutter-free design: The website interface should be clean with minimal distractions
- Search functionality: The casino site should have a search bar to help find games quickly
- Fast loading times: The casino pages, games, and the website itself should load quickly
- Mobile functionality: Usually, most online casinos have a responsive website that can be used on handheld devices. Some casinos have dedicated mobile apps.
Conclusion
As you can imagine, our reviews take a long time to be published on our site because our team goes through the entire process for each casino. First, we look for important technical details like license, fairness, and security to ensure a safe experience. Then, we look at the entertainment factor, which includes a focus on the UK gambling market and the variety of options available.
Online Casino Reviews and Ratings FAQs
All your questions answered about Online Casino Reviews and Ratings
To find the best online casinos you can start by checking out online casino reviews on sites like PlatinPlay. We’ve employed a team of casino experts and have created a transparent rating system to ensure that reviews are genuine, reliable, and most importantly factually correct.
There are many online casino reviews that claim to have found the best sites. Though in reality you need to start out by making sure that the online casino review site is recommending casinos that are licensed to operate within the UK. For this, you’ll need to check for the UKGC logo when you scroll to the very bottom of the page, as well as its licence number.
On this page you’ll find a selection of UK sites that are recommended by our experts for their high level of trustworthiness and standard of operations. They have all passed the stringent requirements of our rating system and earned themselves a PlatinPlay recommendation.
Game selection is one of our seven main criteria when determining an online casino review. Our recommendations only include sites which offer a good selection of slots to UK players and that have partnered up with reputable software providers.
Online casino reviews are essential as they provide valuable information about the reputation, reliability, and quality of different casinos. They assist players in making informed decisions, avoiding scams, and selecting reputable platforms for safe and enjoyable gambling experiences.
We review and rate casinos at PlatinPlay by carefully evaluating key aspects such as casino bonuses, licensing and security, payment methods, game selections, customer support, user experience, and mobile responsiveness. Our comprehensive assessment ensures that we recommend top-quality online casinos to our users.
PlatinPlay always puts the player first, and that’s why you can trust our online casino reviews. We prioritize your needs and carefully evaluate important factors like bonuses, security and licensing, game variety, customer support, user experience, and mobile friendliness. Our aim is to provide honest and reliable recommendations, so you can make informed choices and have the best online casino experience.