General Details
Casino Name | Star Wins Casino | Languages | English |
---|---|---|---|
Website | Star Wins Casino | Licenses | UK Gambling Commission, Alderney Gambling Control Commission |
Launched | 2020 |
Pros and Cons
- UKGC licensed casino
- Major software providers
- Big welcome bonus
- Support features lacking
- Not the most mobile friendly
Game Selection
Game Providers
Customer Support
Telephone | No |
---|---|
Livechat | No |
Email Support | [email protected] |
Star Wins Casino is a relatively new casino to the scene when compared to other casinos in the industry. Launched in 2020 by Jumpman Gaming Limited and licensed by the UKGC and AGCC, it's still going strong to this day.
So, welcome to any new potential customers!
Below, every factor that makes a good quality casino is reviewed in more detail.
Star Wins Casino Bonuses & Promotions
At Star Wins Casino, a new player can claim two different bonuses with a potential value of up to £6,000.
The player has two choices:
- Opening up a loot chest for the chance to win Amazon voucher (pretty cool)
- Up to 500 free spins on the Starburst slot
The casino has a wagering requirement of 65x the winning amount, in order to be able to withdraw winnings.
Aside from the welcome offer, Star Wins Casino also gives new players a sweet 20 no deposit free spins bonus. No wagering applied to them!
Player feedback shows that bonus claims and wagering is all legit at Star Wins, with no issues to withdraw.
Star Wins Licensing & Security
As mentioned in the intro to this review, Star Wins Casino is a legitimate and regulated casino licensed by the United Kingdom Gambling Commission and the Alderney Gambling Control Commission.
These are the two highest authorities when it comes to gambling in the UK, so all operations and transactions are monitored rigorously. As a player, you can rest assured that your personal details and also gambling habits are under strict confidential and secure measures.
In order to be compliant with UKGC and UK gambling laws, players have the following safety features available to them:
- Deposit limit restrictions
- Self-exclusion
- Cool off settings
- Reality check settings
Self-exclusion registering is monitored by Gamstop, as with many other reputable online casinos.
Aside from this, Star Wins Casino encrypts its data and uses firewalls to further secure any processing of players' personal data.
Depositing & Withdrawing real money at Star Wins Casino
The following table explains all deposit and withdrawal methods available at Star Wins:
Payment Method | Deposit/Withdrawal | Processing Time |
Credit cards (Visa, MasterCard, Maestro) | Deposit & Withdrawal | 1-5 days |
Paysafecard | Deposit & Withdrawal | 1-2 days |
PayPal | Deposit & Withdrawal | 1-2 days |
Pay by Mobile | Deposit | Instant |
Star Wins Casino has a minimum deposit of £5, and a minimum withdrawal of £10.
Star Wins Casino Games and Software
The games lobby is where this casino stands out a bit from the competition – at least when it comes to the slot games.
With around 500+ games to choose from, and all the big providers like:
- NetEnt
- Microgaming
- Pragmatic Play
- Red Tiger Gaming
- Quickspin
- Yggdrasil Gamign
and much more, slot gamers will have plenty to choose from. The newer slots from the providers are also published at the time they become available.
That said, the casino is lacking when it comes to the online live games selection. At the time of writing this review, there's around 5-6 total live games available.
As most players will agree, this doesn't cut it if you prefer live gaming over slot gaming. Depending on what you enjoy most, this might not be the casino for you.
Star Wins Customer Support
This is where this casino falls short when compared to the other big brands in the business.
While you can reach customer support via email, it does not have a live chat option that's available 24/7 as with most other casinos. Since live chat is the most popular and efficient way to get in touch with casino support teams, this is a significant inconvenience.
For me personally, this is a biggie. When having potential issues with claiming a promo bonus or withdrawing my winnings, I don't want to have a back-and-forth with support in an email thread.
The verdict for Star Wins Casino
When it comes to factors like promotions, bonuses, payments, slot game selection and safety – Star Wins Casino can go head to head with some of the bigger brands.
That said, it does fall short when it comes to other areas like live casino and live chat support.
If you're tired or bored of your usual casinos and looking to take advantage of a new offer – then go for it. There's nothing you need to fear or hold back on when it comes to legal issues with Star Wins.
But if you're looking for your next big casino, this probably isn't it.
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Star Wins Casino FAQs
Before hitting up support, there are a few obvious questions and answers we can get out of the way right here.
Yes, Star Wins Casino is legit. It is licensed and regulated by the UKGC and the Alderney Gambling Control Commission.